General Information
- We strive to ensure accuracy on our website and product pages, but we do not accept liability for any inaccuracies or typographical errors. This does not affect your statutory rights.
- We aim to meet delivery times as promised, but they are not guaranteed.
- These terms, along with our website prices and contact details, constitute our entire agreement. Any changes must be in writing and signed by an authorized representative of Mohsin Health Ltd.
Credit Card Safety
- We use industry specialists to protect your credit card information, and it is not released to any outside organization. Any losses incurred from transmitting personal information via email or internet links are solely your responsibility.
- Charges on your credit card will appear as MohsinHealth Ltd.
Secure Transactions
- We aim to provide a safe and secure shopping experience. Our Privacy Policy may change without prior notice, so please review it periodically. Significant changes will be communicated via email.
Discounts
- Wholesale Discount: Registered wholesale customers receive 30% off orders above £500, the free UK shipping is not applicable for wholesale orders. International shipping will be quoted separately.
- Student Discount: CoMHA students receive 20% off orders, with free UK shipping on orders over £60. International shipping will be quoted separately.
Payments
- Payments must be made within 14 days of receiving an invoice. Late payments incur a 1% surcharge per day. Goods remain the property of Mohsin Health Ltd. until full payment is received.
Privacy Guarantee
- We do not rent or sell your personal information to third parties. If you’ve shopped with us, subscribed to newsletters, or entered competitions, we may update you on news and special offers via email.
Communication & Marketing
- By providing your contact information, you consent to receiving updates on products and special offers. To opt out of marketing communications, reply to any email with “UNSUBSCRIBE.”
Returns & Refunds
- No Fuss Guarantee: If a product arrives damaged, contact us within 3 days of receipt and return it within 7 days for a replacement.
- Refunds: Faulty or damaged items can be returned for a full refund. Refunds are processed using the original payment method.
General Legal Terms
- We are not liable for any loss or damage where: (a) no duty of care is owed by us or our employees/agents, (b) the loss/damage was not reasonably foreseeable, (c) the loss/damage was increased due to your breach of these terms, or (d) the loss/damage relates to business or non-consumer losses.
Medical Disclaimer
- We recommend consulting a qualified health professional for any persistent condition, especially when treating children, during pregnancy, or for ongoing diseases. The information provided is not intended to diagnose, treat, or cure any condition.
Ownership and Intellectual Property
- Mohsin Health Products Ltd. is the exclusive owner of the Mohsin trademark and designs. All other company names and logos are the property of their respective owners. Unauthorized use may constitute infringement of their rights.
